open for members & their guests
open for members & their guests
This Privacy Policy describes how Grosvenor House Social Club Ealing ("we," "us," or "our") collects, uses, and shares information when you visit our website at [www.ghscealing.co.uk] (the "Website").
1. Information We Collect
We may collect the following types of information from you when you use our Website:
Information You Provide Directly:
Contact Information: If you contact us through the website (e.g., using a contact form), we may collect your name, email address, phone number, and any other information you provide in your message.
Membership Application Information: If you submit a membership application through the Website, we will collect the information requested in the application form, which may include your name, address, date of birth, contact details, and other relevant information.
Booking Information: If you book events or services through the Website, we will collect information necessary to process your booking, such as your name, contact information, payment details, and details of the event or service you are booking.
Information Collected Automatically:
Log Data: Our servers automatically record information created by your use of the Website ("Log Data"). This Log Data may include your IP address, browser type, operating system, referring website, pages visited, location, mobile carrier, device information, search terms, and cookie information.
Cookies and Similar Technologies: We may use cookies and other similar technologies to collect information about your browsing activity. Cookies are small data files stored on your device that allow us to recognise you and your preferences. You can control cookies through your browser settings. See Section 4 for more information about cookies.
2. How We Use Your Information
We may use your information for the following purposes:
To Provide and Improve the Website: To operate, maintain, and improve our Website and services.
To Respond to Your Enquiries: To respond to your questions, comments, messages, and requests.
To Process Membership Applications: To review and process membership applications.
To Process Bookings and Payments: To process bookings for events and services and to process payments.
To Communicate with You: To send you updates, newsletters, promotional materials (with your consent where required), and other information related to the Grosvenor House Social Club Ealing.
To Personalise Your Experience: To personalise your experience on the Website and provide you with content that is relevant to you.
To Protect Our Rights and Interests: To protect our rights, property, or safety, and the rights, property, or safety of our member and guest users or others.
To Comply with Legal Obligations: To comply with applicable laws and regulations.
3. How We Share Your Information
We may share your information with the following categories of recipients:
Service Providers: We may share your information with third-party service providers who assist us with various aspects of our business, such as website hosting, data analytics, payment processing, email marketing, member and guest customer support. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
Grosvenor House Social Club Ealing Staff: Your information will be accessible to authorised staff members of the Grosvenor House Social Club Ealing for the purposes outlined in Section 2.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
We do not sell your personal information to third parties.
4. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about your browsing activity on our Website. These technologies may be used for the following purposes:
Essential Cookies: These cookies are necessary for the basic functionality of the Website and allow you to navigate the Website and use its features.
Analytics Cookies: These cookies allow us to track and analyse how you use the Website, so we can improve its performance and design. We may use tools like Google Analytics for this purpose: [https://policies.google.com/privacy](https://policies.google.com/privacy))
Functionality Cookies: These cookies allow us to remember your preferences and personalise your experience on the Website.
Advertising Cookies: We do not currently use advertising cookies, but we reserve the right to do so in the future. If we do, we will update this policy accordingly.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of the Website. Refer to your browser's help documentation for instructions on how to manage cookies.
5. Data Security
We take reasonable measures to protect your information from unauthorised access, use, or disclosure. These measures include:
Using secure servers and encryption to protect your data.
Implementing physical, electronic, and procedural safeguards to protect your data stored on our servers.
Limiting access to your data to authorised personnel only.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we will retain membership application information for as long as you are a member and for a reasonable period thereafter to manage your membership history.
7. Your Rights
You may have certain rights regarding your information, including the right to:
Access your information: You have the right to request access to the information we hold about you.
Correct your information: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Delete your information: You have the right to request that we delete your information, subject to certain exceptions.
Restrict processing: You have the right to restrict the processing of your information in certain circumstances.
Object to processing: You have the right to object to the processing of your information in certain circumstances.
Data portability: You have the right to receive your information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our Website is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete such information from our records.
9. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any website you visit.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and we encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of the changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Grosvenor House Social Club Ealing
52 St Mary’s Road London W5 5EX
This Privacy Policy was last updated on 06/10/25